This Privacy Policy describes how hakumori.shop (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support or opt-in for email and SMS notifications. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information”.

• Device Information
  • Collected via: Version of web browser, IP address, cookie data, viewed products, search terms, and interactions.
  • Purpose: Site accuracy and analytics.
  • Disclosure: Shared with Shopify.
• Order Information
  • Collected via: Name, addresses, payment details, email, phone, and opt-in email addresses.
  • Purpose: Order fulfillment, communication, fraud screening, and updates/advertisements.
  • Disclosure: Shared with Shopify, sales channels, payment gateways, and shipping apps.
• Customer Support Information
  • Purpose: Providing support.
  • Collected directly from you.
• Email Opt-in Information
  • Collected via: Email address.
  • Purpose: Newsletters and promotions.
  • Disclosure: Email service providers or marketing platforms.
• SMS Information
  • Collected via: Mobile phone number.
  • Purpose: SMS notifications.
  • Disclosure: SMS service providers.

Minors

The Site is not intended for individuals under 13. We don't knowingly collect children's Personal Information. If you believe your child provided us with Personal Information, contact us for deletion.

Sharing Personal Information

Shared with service providers (e.g., Shopify). Might be shared to comply with laws or protect our rights.

Behavioural Advertising

We utilize your information for targeted advertisements. We use Google Analytics for insights. You can opt out of targeted advertising through various listed platforms.

Using Personal Information

To offer products, process payments, ship orders, and update you on offerings.

Lawful Basis

For EEA residents, we process information under GDPR regulations, based on several lawful bases.

Retention

Order-related Personal Information is retained unless you ask for its deletion.

Automatic Decision-making

EEA residents can object to certain automated decision-making processes.

Your Rights

EEA residents can access, port, correct, update, or erase their Personal Information.

Cookies

Information on how we use cookies to improve user experience and analytics.

Do Not Track

We don't alter practices upon detecting “Do Not Track” signals.

Changes

We may update this policy due to changes in practices or for legal reasons.

Contact

For queries or complaints, email: contact@hakumori.shop.

Last updated: January 12, 2025.